Free Standard Shipping is available for all orders. In-stock items will ship in 1-5 business days. After the initial shipment, packages could take between 3-10 business days to arrive at your specified delivery address. All backordered items will ship via UPS ground, at no additional cost, once they are available.

Lafayette 148 New York does not offer Saturday delivery, and does not include Saturdays in expedited shipping times. In-stock items will ship the same day if the order is placed by 12:00 noon EST Monday – Friday.

• Unfortunately, we are not able to process orders for PO and APO boxes.

• Signatures are required on all shipments valued at $3,000 or more.

For Holiday delivery by December 24: Order by 12pm EST with Ground shipping by 12/16, 2-Day shipping by 12/22, and Next-Day shipping by 12/23.

Expedited orders placed after 12:00 noon EST will ship via UPS on the next business day, given item availability. If an item is not currently in stock, we will indicate an expected ship date. These items will ship when available via our free UPS ground delivery option. Client Care will contact you if there is any delay with your order.

If you choose two-day or next-day shipping, the following charges will apply:

The day of your expedited shipping is estimated as follows, but cannot be guaranteed due to unforeseeable circumstances or weather delays:

For orders valuing $3,000 and above, Lafayette 148 New York requires a signature at the time of delivery.

If you are not home when the courier arrives for delivery, then UPS will leave a missed delivery notice with their contact details and additional delivery information. UPS will make up to three attempts to obtain a signature at the time of delivery.

Any questions can be answered by our Client Care Center by calling 1.888.448.1488. Please note: Lafayette 148 New York accepts no liability for lost or stolen merchandise once it leaves the shipper.

Items sold by lafayette148ny.com and shipped to destinations in the states of Alabama, Arizona, Arkansas, California, Connecticut, Colorado, District of Columbia, Florida, Idaho, Rhode Island, Virginia, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Nebraska, Nevada, New Mexico, New York, North Carolina, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Utah, Vermont, Washington, West Virginia, and Wyoming are subject to state sales tax. Accessories and fur are subject to sales tax in New Jersey, Minnesota and Pennsylvania.

Lafayette 148 New York will gladly accept returns within 14 days from the package receipt. A $10 restocking fee will be deducted from your refund. All items must be unworn with original tags attached and packed with the return slip. Multi-piece items must be returned in original condition with all pieces included.

HOW TO INITIATE A RETURN:

1. Enter your order # and email address associated with your order here.
2. Select your order
3. Click RETURN
4. Select item(s) you wish to return, quantity and return reason
5. Print and attach the return shipping label, removing or covering old labels
6. Please include the packing slip inside the box and ship your return within 14 days of delivery

For your convenience, click here to find the nearest UPS drop off location.

Please note: A $10 restocking fee will be deducted from your refund.

Though we process your refund immediately, please allow up to 2 weeks for it to appear on your account. Refunds will be issued to your original form of payment.

*For orders placed through Atelier Direct, please contact your stylist to initiate a return.

Lafayette 148 New York does not accept returns on worn footwear. When trying on footwear, stand on a carpeted floor to protect the soles of the shoe. All shoes must be unworn with original tags attached, including the dust bag and original box with the return slip (on the reverse).

Please refer to RETURNS tab above for payment, packaging and shipping information.

As of August 1, 2019, Lafayette 148 New York will be implementing a new store credit policy. All store credits will only be valid for 1 year from the date they are issued for use in store or online. As a courtesy, clients will receive a reminder by mail sixty days prior to expiration.

We do not have a direct exchange program. For a different size, color, or item, follow the return procedure, and then place a new order through our website or by calling our Client Care Center at 1.888.448.1488.

Lafayette148ny.com will honor a one-time price adjustment on full-price merchandise ordered within ten days of price reductions. Items purchased on sale are eligible for a one-time price adjustment in the form of store credit if marked down to final sale within ten days of purchase. This applies to purchases made at lafayette148ny.com only.

Final Sale items are not eligible for returns.

For any further questions, please contact Client Care at 1.888.448.1488.

Through our partnership with Global-E, Lafayette 148 New York is pleased to provide an enhanced International shopping experience for clients in over 200 countries worldwide.

Click here to shop internationally online.

Global-E is a global ecommerce solution that allows Lafayette 148 New York international shoppers to pay in currency of their choice and enjoy competitive international shipping costs, and the lowest possible guaranteed order total, cost-effective international shipping, and more. Global-E also allows Lafayette 148 New York to provide the best experience to our international clients.

Please click here to check your eligibility for placing an online international order using Global-E.

If your destination country is NOT eligible for Global-E shipments, please contact our Client Care team at 1.212.266.2148.

When shopping on our International Site, simply add items to your shopping cart and click on the checkout button. Global-E will calculate and display an order total in your preferred currency, including all shipping costs to your international destination, as well as any applicable duties and taxes imposed by the Customs and Revenue authorities in the destination country.

If you elect to prepay duties and taxes, the order total presented at checkout is the exact amount you'll be billed by Global-E, and there will be no additional costs due upon delivery.

If you elect to pay duties and taxes upon delivery, any applicable duties and taxes imposed by the customs and revenue authorities in the destination country will be due upon delivery.

When shopping on our International Site, we display and collect payments in the local currency when you select your shipping country. You will be charged in the currency listed at checkout.

Lafayette 148 is not responsible for any currency exchange fees charged by banks.

Your shipping cost will be automatically calculated during the Global-E checkout process and is dependent on the destination country, size and weight of the package, selected shipping method, and any applicable duties and taxes.

Your credit card will be billed by Global-E at the time your package(s) leaves the United States. Your credit card will be billed by Global-E and  GLOBAL-E.LAFAYETTE 148 will appear on your credit card statement.

Duties and taxes are determined by your local customs authority and include the sales tax applied by your country for purchase from the U.S. and duties charged for processing by your country.Duties and taxes are calculated based the items ordered, their country of origin, your shipment destination and the value of your purchase. You’ll see duties and taxes for your items in your total at checkout. Duties and taxes are nonrefundable except for orders shipping to Canada. If you have any other questions around duties and taxes, contact our Client Care team at 1.888.448.1488 Monday–Friday, 9am–6pm EDT. You may also email international@lafayette148.com, and a Digital Stylist will gladly assist you.

In some cases you will see “Fees” listed along with duties and taxes when selecting to prepay at checkout. Additional fees, when applicable, may include customs clearance fees, dangerous goods fee, remote area surcharge, high value goods clearance, broker clearance, among others.

Lafayette 148 guarantees you will not be required to pay any additional cost on delivery when you prepay these fees at checkout, either by selecting to prepay duties and taxes at checkout or if you are shipping to a country that automatically ships without an additional payment of duties as listed below.

Any duties and taxes paid separately are nonrefundable, except for orders shipping to Canada.

Please click here to track your International package(s). You may also track your package from your Order Shipment Confirmation.

You may contact our Customer Care Center at 1.212.266.2148 Monday-Friday 9am-9pm ETD, and on Saturday or Sunday by special appointment. You may also email international@lafayette148.com and a Lafayette 148 New York Customer Care Advisor will gladly assist you with any questions relating to your international order

We do not currently support the sale or redemption of Lafayette 148 New York gift cards for international orders.

Gift packaging and gift cards are not available for international orders.

Lafayette 148 New York will gladly accept returns within 14 days from the package receipt. All items must be unworn with original tags attached and packed with the return slip.

To initiate a return, please contact us by phone at 1.888.488.1488 or email us at Clientcare@lafayette148.com.

A flat restocking fee of $10USD (or the equivalent in your local currency) will be deducted from your order. Pick-ups are not included in this service. If duties & taxes are included in the product price, you will receive a full refund of those as well. Duties and taxes that are paid separately at checkout are nonrefundable, except for orders shipping to Canada. Please allow up to six (6) weeks for processing your return and receiving a credit from your financial institution.