Establish and maintain deep connection with clients and drives repeat business to achieve sales goals
Consistently delivers memorable in store experiences to all clients; plans client appointments to maximize results
Inform clients on in-store events and new product deliveries to enhance their experience and increase engagement
Skilled at using multiple channels of technology to strengthen existing relationships and drive new client acquisition
Possess broad range of product knowledge across all categories of the brand, takes initiative to stay informed to maximize selling potential
Demonstrate the ability to address a client’s total wardrobe needs across all categories
Inform clients on brand services to ensure they can enjoy all Lafayette 148 has to offer
Always puts the client first when resolving issues, exceeding expectations
Support the operational functions within the store, operational functions may include: opening/ closing procedures, inventory, and daily revenue reporting
Maintain merchandising and visual presentation standards, supporting the training and development of Stylist
Desired Background:
Bachelor’s degree preferred
Experience:
3+ years’ experience of premium to luxury selling environment
Existing client base/ book preferred
Skills:
Strong customer service and communication (verbal and writing) skills
Proficiency in utilizing available technology
Must be flexible and have the ability work evenings, weekends and holiday schedules