Project Manager, Creative Services Operations

The Project Manager, Creative Services Operations will manage workflow and execution, daily operations, processes and tools. They will facilitate the production of Marketing and Creative projects, develop calendars and ensure deadlines are met. Additionally, they will manage the photo asset team to maintain, and distribute all the digital, print and video assets for the organization on a global scale.


  • Act as a liaison between Creatives Services and other departments to ensure the timely execution of collateral requests and other marketing materials for the Company
  • Support print production for all non-catalog printed materials (Brand Books, Postcards, store signage etc). Ensuring all print is at the highest level and within budget
  • Implement workflow processes to manage various timelines
  • Monitor creative production from inception to on-time completion and work with cross functional stakeholders
  • Identify and organize necessary resources across departments to receive and approve all schedules related to activities for print, digital, collateral and video
  • Manage freelance Graphic Designer on Wholesale projects
  • Analyze e-commerce on order for US, China and wholesale departments and determine what needs to be shot based upon buy, deliveries, sample availability; plan shot count, naming conventions, order of shots/ cadence and quantity of shoots
  • Create and monitor retouching timeline, budget and workflow for e-commerce photos; raise awareness of any scheduling concerns and anticipate overages or when additional resources are needed
  • Oversee workflow for all website images from photo shoot to final retouched images
  • Photo Editing Post Shoot: review incoming photography for adherence to style guidelines, make final selects, mark-ups and approvals including color corrections
  • Work closely with the Sr Director, Art Direction, to ensure consistency in overall image quality and adherence to operational standards and guidelines
  • Develop and implement best practices to generate efficiencies that provide increased productivity and organization excellence, as well as, serve as the immediate resource for asset management inquires
  • Serve as a key subject matter expert in digital archiving, storage, migration of assets, file management and metadata. 
  • Supervise creation of shot list for all photo shoots and ensuring each file is properly tagged in the folder

Desired Background:

  • Minimum Bachelor's degree


  • 6+ years of experience in E-commerce or related field
  • Photo Studio experience
  • Women’s apparel a plus
  • Prior experience with image management system a plus


  • Ability to manage multiple projects and work under tight deadlines in a fast-paced, creative environment
  • Capacity to manage expectations, set deadlines and follow up on projects with a strong sense of urgency
  • Act in a position of leadership in resolving challenges with cross functional partners to work towards resolution
  • Must be able to interact across departmental divisions and integrate/collaborate with them
  • Must be creative, self-motivated and a problem solver
  • Meticulous with attention to detail and organized with excellent follow up skills
  • Comprehensive understanding of photography, video, and social media file formats and terminology
  • Proficient in Microsoft Office and knowledge of Adobe Programs (Photoshop, Bridge, Illustrator)

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