The Shop Manager, Bloomingdale’s NYC Area, is responsible for driving sales revenue and margin goals within a specific territory of responsibility. The person in this position will work intimately with NYC area Bloomingdale’s department stores, with an 80% focus on driving business in the NYC flagship, to provide product knowledge, oversee shop standards, drive employee engagement, and build loyal clients for the brand.



  • Achievement of sales and sell thru metrics while ensuring the visual merchandising standards within the stores of responsibility to reflect the brand standard
  • Embody the brand by maintaining a standard of appearance and expert knowledge
  • Strategize with key partners on execution of key initiatives, product knowledge seminars, in-store events and local community out- reach programs including professional and charity groups
  • Build a network of sellers (OHB) throughout the store to generate sales and new clients for the brand
  • Responsible for event sample timeline and shipping being executed correctly & according to Company protocol
  • Schedule pre-season strategy meetings with RM and senior management to review business, identify opportunities for growth, and create initiatives to improve full price sell through
  • Train and coach assigned employees to build loyal full price clients for the brand and participate in appointments to build the sale
  • Maintain budgets, clothing allowance orders, and expense reports on a timely basis
  • Must be available to meet the needs of the business including nights, weekends and holidays.
  • Travel within the tri-state area required
  • Provide insight into growing opportunities as related to the sell through of current and future assortments
  • Identify and communicate product categories for immediate and future growth


Desired Background:

  • Bachelor’s degree required



  • 5+ years of retail/ wholesale experience, with a minimum of 3+ years in luxury/ designer sector



  • Detail oriented, strong analytical skills, proactive thinker
  • Excellent written and verbal communication skills
  • Deliver excellent customer service in a professional and courteous manner
  • Team player with a strong understanding of the brand and an active advocate
  • Ability to work well in a fast-paced that requires a high degree of multi-tasking
  • Technologically & Social Media proficient including Outlook, Excel, Word, Power Point and Adobe Reader
  • Sense of urgency and excellent follow up skills


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